Festive Hang My Stockings By the Fireplace Placemat Set of 4 (12910PM)

About Transportation

1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?

We offer free shipping (free shipping over ＄60) to most countries.

Delivery time = Process time ( order preparation )+ Shipping time.

Free Shipping:

• Cost: Free (free shipping over ＄60)

• Process Time: 1-2 weeks

Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.

For a faster shipping, please contact us at [email protected]

>>Please see our Shipping Policy for more details.

2. Can I track my order?

Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.

About Returns and Refunds

1. How do I cancel an order?

You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).

2. What if I receive a damaged item?

Products received with breakage, wear or discoloration are not considered defective and cannot be returned. In this case, we will replace them at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.

3. When will I receive the refund?

After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.

>>Learn more

About Product

1. What are the precautions for cleaning and maintaining bedding?

The cleaning and maintenance of bedding should pay attention to the following points:
Washing method: Beddings made of different materials have different washing methods. Cotton, linen, etc. can be machine washed, but the washing temperature should not exceed 30 degrees, and ironing is required after washing. It is recommended to hand wash or dry clean high-end fabrics such as silk and wool, use specialized detergents, gently scrub, avoid twisting water, and dry in the shade after washing.
Regular cleaning: Bedding should be cleaned regularly to maintain cleanliness and hygiene, and prevent bacterial growth.
Storage method: For compressible bedding such as cotton, linen, etc., vacuum compression bags can be used for storage to save space. For non compressible bedding such as suede, silk, etc., it should be hung in the wardrobe or use a dedicated shelf.
Avoid direct sunlight: Bedding should not be exposed to sunlight for a long time to avoid affecting the material and color.

2. How to choose the right bedding material for oneself?

When choosing the right bedding material for oneself, the following aspects can be considered:
Cotton: moisture absorbing, breathable, soft, and comfortable, it is the most popular bedding material on the market. 
Hemp texture: It also has the characteristics of moisture absorption, breathability, antibacterial, and anti-inflammatory, but has a rough texture, suitable for people who like natural and rough touch.
Silk: Smooth, soft, and comfortable, it is a symbol of nobility and elegance. But maintenance is more complex and suitable for people who have higher requirements for quality of life.